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Metal Poster
What kind of metal are your poster made of?
Our posters are made from 1mm thick, eco-friendly, recyclable aluminum. It's lightweight, waterproof, rust-proof, and designed to last while being environmentally friendly.
What's the size, weight and thickness of your metal poster ?
| Product | Size(centimetre) | Size(inche) | Weight(kilogram) | Thickness |
|---|---|---|---|---|
| Medium Size | 32cmx45cm | 12.6'x17.72' | 0.5kg | 1.4mm |
| Large Size | 48cmx67.5cm | 18.9'x26.6' | 1.1kg | 1.4mm |
How do I clean my Poster?
Simply wipe it with a damp cloth, using water and a little dish soap for a thorough clean.
How do I mount my poster ?
Click here to watch our step-by-step tutorial, available in both video and image formats.
How do I order a custom metal poster?
Click here to visit our custom poster page for details and ordering instructions.
Order
Is payment on your website secure?
Yes, we use industry-standard encryption and trusted payment gateways to keep your personal and financial information safe. Shop with confidence!
What payment methods does your website support?
We accept a variety of payment options, including:
Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
Apple Pay
Google Pay
Can I pay with a visa gift card?
Unfortunately, we don't accept Visa/Vanilla gift cards as a method of payment.
I forgot to apply a discount. Can I get a refund for the difference?
Unfortunately, we can't apply discounts or refund the difference once an order is completed. The only option is to cancel your order and place a new one with the discount code. Please make sure to enter your code in the designated box at checkout. Keep in mind that order cancellations are subject to our policy.
Will I receive my invoice?
Yes! If you need a digital copy of your invoice, simply email us with your order number and the email address used for the purchase. We're happy to assist!
Why is my payment not going through?
Payment issues may occur due to temporary network problems, so try again later. Some banks also block foreign transactions, so contacting your bank could resolve the issue. If the problem persists, feel free to reach out to us for assistance.
How do I use a discount code?
Enter your discount code in the box below your order details at checkout before completing your purchase. Don't miss out on your savings!
Can I request a custom or larger size for a metal poster?
We apologize, but at the moment, we only offer three standard sizes for our metal posters: M, L, and XL, with XL being made up of four M-sized pieces. Custom sizes are not available.
| Product | Size(centimetre) | Size(inche) | Weight(kilogram) | Thickness |
|---|---|---|---|---|
| Medium Size | 32cmx45cm | 12.6'x17.72' | 0.5kg | 1.4mm |
| Large Size | 48cmx67.5cm | 18.9'x26.6' | 1.1kg | 1.4mm |
Do you offer gift wrapping?
No need! Our posters come in beautifully designed, gift-ready packaging—perfect for any occasion.
Can I cancel my order?
Yes, you can cancel or modify your order by contacting us at support@metalposter.com within 2 hours of placing it. We're happy to assist and will respond within 24 business hours.
Please note that once your order has been processed and packed, cancellations are no longer possible. Thanks for your understanding!
Can I use multiple discount codes?
Unfortunately, only one discount code can be applied per order, and it cannot be combined with other offers or promotions.
Shipping
What countries do you ship to?
We ship worldwide! If you experience any issues or don't see your region at checkout, please contact us for assistance.
How can I track my order?
Once your order ships, you'll receive an email with a tracking link. For any questions, have your order number and email ready, and reach out to us for assistance.
What if I receive the wrong or damaged poster?
If your poster arrives damaged or incorrect, simply email our customer service team. We’ll send you a free replacement—no need to return the original item!
Which shipping carriers do you use?
We securely ship all orders with DHL, UPS, or FedEx, depending on your location. Delivery usually takes 3-5 business days worldwide.
How long does delivery take?
Production takes 1-3 days, and once shipped, delivery usually arrives within 3-5 business days worldwide.
Where do you ship from?
We ship from China, no worries about timing! We work with DHL, FedEx, and UPS, so your order will be at your doorstep in just 3-5 business days, worldwide!
Do you offer expedited shipping?
Currently, we don’t offer expedited shipping, but rest assured we work hard to get your order to you as quickly as possible!
Can I change my shipping address?
Yes, you can! Please contact us as soon as possible with your order number, the email used for the purchase, and your order total from the confirmation email. Our customer service team will be happy to assist you.
Return
What is your return policy?
Once we receive your returned package, we'll confirm your order cancellation and process your refund within 14 days.
Please note:
• For returns not related to quality issues, return shipping costs are the customer's responsibility.
• Refunds will be issued minus the return shipping fee.
• Partial returns will be refunded for the value of the returned items, excluding the original shipping cost.
If you have any questions, feel free to contact us!
Can I return a custom products?
Unfortunately, custom posters are not eligible for returns, as they are made specifically for you. We appreciate your understanding!
When will I receive my refund after returning my order?
Once we receive your returned package, we’ll confirm the cancellation and process your refund within 14 days.
Artists
How can I become an artist on your platform?
It’s easy! Just reach us, and we’ll provide you with a sign-up link. Upload your art, and you’re all set to share your creativity with the world! 🎨✨
How is my total commission calculated?
Your commission is made up of two parts:
• Royalties from Your Artwork: Earn 10% commission on every sale of your artwork, calculated from the net price (excluding taxes and fees).
• Affiliate Commissions: Earn 20% commission when someone purchases any product using your referral link, based on the total sale amount (excluding taxes and fees).
Start earning by sharing your art and referral link today!
Do I earn a 10% royalty on my artwork indefinitely?
Yes! You'll receive a 10% royalty on every sale of your artwork, no matter where or how it's sold, for as long as it's available on our platform.
How is my commission tracked?
We use special tracking cookies to identify the source of traffic and purchases. These cookies ensure that sales made through your referral link are correctly attributed to you.
When and how are royalties and affiliate commissions paid?
Commissions are tracked within 24 hours of a purchase. You can request a payout after 30 days via PayPal, once your balance reaches $50.
What happens if a customer requests a refund?
If a customer requests a refund, your commission for that sale will be voided. However, refunds are rare, and most of your sales will remain unaffected!
What is your copyright policy?
Artists retain full ownership of their artwork for as long as it remains on our platform. We are committed to protecting your intellectual and artistic property.
Do I have to pay to become an artist on your website?
No, it's completely free to join and showcase your artwork on our platform!
Do artists get a discount on their own artworks?
Yes! As an artist, you can enjoy a 50% discount on your own artworks. Simply visit your profile page to find your unique discount code linked to your registered email.
Do I earn a commission when I buy my own designs?
No, commissions are not earned on purchases of your own artwork. But don’t worry—you can still enjoy a 50% discount on your designs!
Referral Program
How can I become a referral partner?
It’s easy! Simply contact us to get your exclusive invite and referral link. Once you receive it, you can start sharing and earning right away!
How do I get my referral link?
Just contact us, and we'll provide you with your unique referral link. Once you have it, you can start sharing it on social media, blogs, and more to earn commissions!
Can anyone become a referral partner?
Yes! Anyone can join our referral program—just bring your passion for sharing great products and start promoting with your unique referral link!
How can I promote my referral link?
Share your unique referral link anywhere—on social media, blogs, YouTube, or even in email newsletters. Every sale made through your link earns you a commission!
Where can I promote my referral link?
You can promote your referral link on platforms like Instagram, Facebook, TikTok, YouTube, Twitter, Pinterest, blogs, podcasts, email newsletters, or your personal website. The choice is yours!
How much can I earn as a referral partner?
You’ll earn 20% commission on every sale made through your referral link. The more you share, the more you earn—there’s no limit!
Are there any fees to become a referral partner?
No, it’s completely free to join! Just sign up, get your referral link, and start earning commissions by sharing it.
How do I get paid?
Commissions are paid via PayPal once your balance reaches $50. Payments are processed 60 days after the order to account for any returns or cancellations. Watch your earnings grow and cash out when you’re ready!
How can I track my earnings?
Easily track your clicks, sales, and commissions in your personal dashboard. Thanks to tracking cookies, you'll earn credit for purchases made within 30 days of someone clicking your link.
CopyRight
As an artist, I’m worried about my image copyright. Will my original artwork be displayed on the website?
No need to worry! We only display resized versions of your artwork with watermarks. Your original image is never uploaded, ensuring your copyright is fully protected. You can trust us with your work.